Many of you who read my blogs know that I have a great love for a company called Zoho. Here is one of the many reasons why: https://blogs.zoho.com/our-friday-outage-and-actions-we-are-taking/
No blame, no pointing at their partners, no false sense of security. With trust comes responsibility. Accepting payment for that responsibility deepens the need for accountability.
No excuses, owning it!
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